Terms of purchase
IntellControls Kft. - notoopink web store - General Terms and Conditions
This document will not be filed, it will be concluded only in electronic form, it is not considered a written contract, it is written in Hungarian, and it does not refer to a code of conduct. If you have any questions regarding the operation of the online store, the order and delivery process, we are available at the contact details provided.
The scope of these GTC covers legal relationships on the Service Provider's website (https://notoopink.com) and its subdomains. These GTC are continuously available from the following website: https://www.notoopink.com
Service provider details:
Name of the service provider: IntellControls Kft.
The registered office of the service provider is: 4110, Biharkeresztes, Arad u.32.
The service provider's contact information, regularly used electronic mail address for contacting users: contact@intelltech.eu
Company registration number: 09-09-036309
Tax number: 32629235-2-09
His phone number is +36 30 4277636
Language of the contract: English
Applicable law: Hungarian
Name of hosting provider: UnasShop.
Definitions
The terms written in capital letters in the Regulations below have the following meanings:
2.1. User - any person who uses the online store or the services available in the online store in any way.
2.2. Customer - any natural person who has reached the age of 14 (if the person has not reached the age of 18, then their legal representative is required to conclude the contract), who enters into a contract or wishes to enter into a contract with the Service Provider and does not carry out any economic activity .
2.3. Party - Customer or IntellControls Kft - notoopink web store -.
2.4. Parties – Customer and IntellControls Kft. - notoopink online store - together.
2.5. Online store - a part of the website that enables IntellControls Kft. - the conclusion of the contract between the notoopink web store and the Customer regarding the Products advertised in the Internet Store, which includes, among other things, the Product Sheet.
2.6. Product page – a subpage in the Internet Store on which the Products are presented, as well as the button that can be clicked to add the Product to the shopping cart.
2.7. Shopping cart – a function of the Online Store that enables the Customer to enter the discount code number and to modify the settings and data related to the order, such as the number of Product pieces, delivery address, billing data, delivery method, payment method.
2.8. Newsletter – electronic message sent by IntellControls Kft. - notoopink web store - sends to Users who have agreed to receive such a newsletter.
2.9. Customer profile – The database of data provided by the User during registration on the Service Provider's website, which is provided with a username and password. The profile enables the User to save and store the delivery addresses of the orders. A profile is created on the website when the User fills in and accepts the registration form. After filling out the questionnaire on the page, the User confirms by clicking the save button and activates his profile using the link in the confirmation e-mail, which IntellControls Kft. - notoopink - sends a confirmation message to the User.
2.10. Goods – products available in the Internet Web Store or Parcel Delivery Service.
2.11. Purchase conditions - the general purchase conditions are available on the following page: https://notoopink.com/general terms and conditions/
2.12. Fulfillment – delivery of the products paid for by the Customer (you can pay for the ordered products upon receipt).
Basic provisions:
3.1. Questions not regulated in these Regulations, as well as the interpretation of these Regulations, are governed by Hungarian law, especially with regard to the Civil Code IV of 1959. Act ("Ptk.") and CVIII of 2001 on certain issues of electronic commercial services and services related to the information society. (Elker. tv.) to the relevant provisions of the Act. The mandatory provisions of the relevant legislation apply to the parties without special stipulations.
3.2. These Regulations are effective from November 12, 2024 and will remain in effect until revoked. The Service Provider is entitled to unilaterally modify the Regulations. The Service Provider will publish the amendments on the website 11 (eleven) days before their entry into force. By using the website, Users accept that all regulations related to the use of the website automatically apply to them.
3.3. The User, if he enters the website of the online store operated by the Service Provider or reads its content in any way - even if he is not a registered user of the online store - recognizes the provisions of the Regulations as binding on it.
3.4. The Service Provider reserves all rights regarding the web store, any part of it and the content appearing on it, as well as the distribution of the website. It is prohibited to download, electronically store, process and sell the contents appearing in the webshop or any part of them without the written consent of the Service Provider.
Technical conditions for using the website
4.1. To use the website, you need a device that provides an internet connection (e.g. computer, phone) and a suitable browser (we recommend Google Chrome or Opera), to use some functions of the website, SSL protocol is required for secure data transmission , or Java Script, to enable cookies, or possibly Flash.
4.2. The creation of a user profile and the acceptance of these Regulations are necessary to use the special functions of the online store.
4.3. IntellControls Kft. - notoopink web store - reserves the right to change the technical performance of the services, keeping in mind its existing rights and obligations, and all this in accordance with its technical capabilities, declares that these changes will not negatively affect the quality of the service, and will not affect the rights of the Parties and obligations.
The electronic contract
5.1. The contract for the electronic service is concluded between IntellControls (Service Provider) and the User after the User has completed the registration form in the Webshop, created his User profile and activated it by IntellControls Kft. by clicking on the activation button in the confirmation e-mail sent by - notoopink web store.
5.2. The contract is concluded for an indefinite period.
5.3. The User may terminate the electronic service contract at any time without giving reasons.
5.4. The User can terminate the contract by deleting his profile, or IntellControls Kft. with a cancellation request addressed to - notoopink web store. In the event of a deletion request, IntellControls Kft. - notoopink web store - fulfills the request within 14 days of receipt.
5.5.IntellControls Kft. - notoopink web store - can terminate the contract for justified reasons, the User will be notified of this 14 days before the termination by a letter sent to the e-mail address provided by the customer.
5.6. IntellControls Kft. - notoopink web store has the right to withdraw from the contract immediately if the Customer violates any point of these regulations, and IntellControls Kft. - notoopink web store - does not stop such behavior even after 2 working days after being notified.
Services available on the website
IntellControls Kft. - notoopink web store - provides the following services through the web store:
6.1. providing information about the Products and IntellControls Kft. - notoopink web store - about its services to Customers,
6.2. to provide customers with the opportunity to use the products and IntellControls Kft. - to get to know the services of the notoopink online store,
6.3. maintaining the Customer's profile,
6.4. send a newsletter,
6.5. enabling orders to be placed,
6.6. purchase of products available in the Webshop.
6.7. online bank card payment: Online bank card payments are made through the K&H Bank system. The bank card data will not reach the merchant. The service provider K&H Bank Zrt. an institution under the supervision of the Hungarian National Bank.
Detailed information on the right to withdraw from the contract, complaints, the method and time of delivery of the ordered goods, payment options can be found in the Terms of Purchase policy.
Range of products and services available for purchase
7.1. The range of products that can be purchased is included in the Service Provider's Terms and Conditions of Purchase: https://notoopink.com/vasarlasi-feltelek/
Order process, delivery and payment conditions
8.1. The ordering process is contained in the Service Provider's Terms and Conditions of Purchase: https://notoopink.com/vasarlasi-feltelek/
Processing and fulfillment of orders
9.1. The description of the processing of orders is contained in the Terms and Conditions of the Service Provider: https://notoopink.com/vasarlasi-feltelek
Right of withdrawal
10.1. The detailed rules and conditions for exercising the right of withdrawal are contained in the Terms and Conditions of the Service Provider: https://notoopink.com/vasarlasi-feltelek
Warranty
11.1. The Customer is entitled to enforce the right of warranty within a two-year limitation period from the date of performance. If the Customer is unable to assert his claim for a justifiable reason, especially if the defect could not be recognized within the above deadline due to its nature or the nature of the matter, the deadline for asserting warranty rights is two years from the date of performance.
11.2. The Service Provider must repair, replace or re-deliver defects that have arisen during the warranty period and fall within the scope of the warranty, free of charge. If such errors become known to the Customer, the Customer must immediately notify the Service Provider in writing of his warranty and guarantee requirements.
11.3. To validate the warranty, the Customer must present the remote invoice received from the Service Provider. In case of demand, the Customer may primarily demand repair or replacement, after which he has the right to a price reduction or cancellation. The defect is considered to have been notified within the warranty period if an objection is made within 2 months of its discovery. The Customer is responsible for damage resulting from the delay in communication. In addition to the above, the delivery note attached to the given product may also contain warranty conditions.
11.4. The service provider is not liable for damages resulting from natural wear and tear, as well as for damages caused by incorrect or careless handling after the risk of damage has passed, excessive use, impacts other than those specified, or other non-intended use of the products.
Miscellaneous Provisions
12.1. The service provider is entitled to use a contributor to fulfill its obligations. You are fully responsible for its illegal behavior as if you had committed the illegal behavior yourself.
12.2. If any part of these Regulations becomes invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining parts will not be affected.
12.3. If the Service Provider does not exercise its right under the Regulations, the failure to exercise the right cannot be considered a waiver of the given right. A waiver of any right is only valid if expressly stated in writing. The fact that the Service Provider does not strictly adhere to an essential condition or stipulation of the Regulations on one occasion does not mean that it renounces to insist on strict compliance with the given condition or stipulation in the future.
12.4. The Service Provider and the User try to settle their disputes amicably.
Procedure for handling complaints
13.1. The goal of our online store is to fulfill all orders in good quality, with the complete satisfaction of the customer. If the User has any complaints about the contract or its performance, he can communicate his complaint to the above e-mail address or by letter.
13.2. The service provider examines the verbal complaint immediately and remedies it as necessary. If the customer does not agree with the handling of the complaint, the Service Provider will immediately record the complaint and its position on it, and hand over a copy of it to the customer. If it is not possible to immediately investigate the complaint, the Service Provider will record the complaint and hand over a copy of it to the customer.
13.3. Our online store will respond to the written complaint in writing within 30 days. He gives reasons for his position rejecting the complaint. A copy of the answer will be kept for 2 years and presented to the inspection authorities upon their request.
Disclaimer
14.1. The service provider declares that it strives to continuously update the information on the website, but does not assume responsibility for its completeness, correctness under all circumstances, or possible changes.
14.2. The service provider emphasizes that it assumes no responsibility for damages resulting from the use of the website.
14.3. The service provider may modify, update or withdraw all or parts of the content at any time without prior notice.
14.4. It may happen that changes are made on the website independent of the Service Provider's will and influence, therefore the Service Provider assumes no responsibility of any kind for the accuracy, reliability, topicality or content of the displayed content, with regard to the available information, documentation or other written materials.
14.5. Users use the website solely at their own risk, the Service Provider is not responsible for any damage resulting from incorrect, faulty or incomplete content.
14.6. The service provider does not guarantee the uninterrupted and error-free operation of the functions on the website. The service provider is not responsible for damages, losses, or costs that occur in connection with the website, its use or unusability, its improper operation, malfunction, computer virus, line or system error, or other similar reasons. The user therefore acknowledges that the Service Provider is not responsible for any errors in the user's device, damage caused by viruses or any data loss, and for the user's device or for unauthorized access to your network.
14.7. The Service Provider does not check the information found on other content that may be available through links on the website, and assumes no responsibility for their availability or correctness of content.
Copyrights
15.1. The user viewing and using the website is entitled to use the content of the website exclusively for private purposes. Use for private purposes is not subject to consideration, however, it may not directly or indirectly serve the purpose of earning or increasing income.
15.2. As part of free use, use is free of charge and does not require the Service Provider's permission. Based on the provisions on free use, the use is only permitted or free of charge if it is not detrimental to the normal use of the website and does not unreasonably damage the legitimate interests of the Service Provider, and if it meets the requirements of good faith and fairness and is not incompatible with the purpose of free use for purpose. The use of the content of the website in a manner different from the above provisions, as well as exceeding the extent of free use, results in unauthorized use, against which behavior prohibited by law, the Service Provider enforces the legal remedies provided to it by law.
15.3. Any commercial use requires the prior written consent of the Service Provider. The use of the service provider's logo and trademarks is only possible with prior permission.
15.4. Any material from the website and its database can only be taken by referring to the Service Provider, even with written consent.
15.5. The Service Provider reserves all rights to all elements of its service, the website and domain names, the secondary domain names formed with them, as well as its Internet advertising surfaces.
15.6. It is forbidden to adapt or reverse engineer the content of the website or some parts of it; use any application that can modify or index the website or any part of it.
15.7. The name IntellControls is protected by copyright, its use is only possible with the written consent of the Service Provider.
15.8. The User acknowledges that the Service Provider is entitled to a fine in case of use without a license. The amount of the fine is HUF 50,000 gross per picture, and HUF 20,000 per word. The user acknowledges that this penalty clause is not excessive, and browses the site with this in mind. In the event of a copyright infringement, the Service Provider applies a notarial certification, the amount of which is also charged to the infringing user.
Data protection
The data protection information of IntellControls Kft - notoopink web store - is available on the following page: https://notoopink.com/adatvedelmi-tajekoztato/
Data protection information of IntellControls Kft. - notoopink web store - for users of its website and customers of its products
The purpose of the data management policy
IntellControls Kft. the operator of the website www.notoopink.com (hereinafter, service provider, data controller) as a data controller, acknowledges the content of this legal notice as binding. It undertakes to ensure that all data management related to its activities meets the requirements set out in these regulations and in the applicable national legislation, as well as in the legal acts of the European Union.
IntellControls Kft. - the data protection guidelines arising in relation to the data management of the notoopink web store are continuously available at https://notoopink.com/adatvedelmi-tajekoztato/.
The data manager reserves the right to change this information at any time. Of course, you will notify your audience of any changes in good time
IntellControls Kft. - notoopink web store - is committed to protecting the personal data of its customers and partners, and considers it of utmost importance to respect its customers' right to self-determination of information. IntellControls Kft. - notoopink online store -. treats personal data confidentially and takes all security, technical and organizational measures that guarantee data security.
Information of the Data Controller:
Company name: IntellControls Kft.
Headquarters: 4110, Biharkeresztes, Arad u.32
Tax number: 32629235-2-09
Phone number: +36 30 4277636
Email address: contact@intelltech.eu
Concepts
In this declaration, the following terms, words and concepts must be interpreted in accordance with the meaning defined below - the definitions apply to the entire text of the declaration:
data file: the totality of the data managed in one register;
data processing: performing technical tasks related to data management operations, regardless of the method and tool used to perform the operations, as well as the place of application, provided that the technical task is performed on the data;
data processor: a natural or legal person, or an organization without legal personality, who processes data on the basis of a contract, including a contract concluded under the provisions of the law;
data management: regardless of the procedure used, any operation performed on the data or the set of operations, including in particular the collection, recording, recording, organization, storage, change, use, query, transmission, disclosure, coordination or connection, locking, deletion and destruction of the data, as well as preventing the further use of the data, taking photographs, audio or video recordings, as well as physical characteristics suitable for identifying the person (e.g. fingerprints or recording of a palm print, DNA sample, iris image);
data controller: the natural or legal person or organization without legal personality who, independently or together with others, determines the purpose of data management, makes and implements decisions regarding data management (including the device used), or implements them with the data processor;
data marking: providing the data with an identification mark for the purpose of distinguishing it;
data destruction: complete physical destruction of the data carrier containing the data;
data transmission: making the data available to a specific third party;
data deletion: making data unrecognizable in such a way that their recovery is no longer possible;
data blocking: providing the data with an identification mark for the purpose of limiting its further processing permanently or for a specified period of time;
data protection incident: unlawful handling or processing of personal data, including in particular unauthorized access, alteration, transmission, disclosure, deletion or destruction, as well as accidental destruction and damage;
EEA state: a member state of the European Union and another state that is a party to the Agreement on the European Economic Area, as well as the state whose citizen is the European Union and its member states, as well as a state that is not a party to the Agreement on the European Economic Area, on the basis of an international treaty concluded between the European Economic Area He enjoys the same legal status as a citizen of a state party to the Territorial Agreement;
data subject: any natural person identified or - directly or indirectly - identified on the basis of personal data;
third country: any state that is not an EEA state.
third party: a natural or legal person, or an organization without legal personality, who is not the same as the data subject, the data manager or the data processor;
consent: the voluntary and decisive declaration of the data subject's will, which is based on adequate information, and with which he gives his unequivocal consent to the processing of his personal data - in full or covering certain operations;
special data:
a) personal data relating to racial origin, nationality, political opinion or party affiliation, religious or other worldview beliefs, interest-representation organization membership, sexual life,
b) personal data relating to health status, pathological addiction, and criminal personal data;
IntellControls Kft. - notoopink web store - does not handle special data, data belonging to this category does not need to be provided when using the portal's services.
disclosure: making the data available to anyone;
portal: IntellControls Kft. - notoopink web store - online interfaces available at www.notoopink.com, which ensure the presentation and access to its services and products and support contact with the Kft.'s customers;
personal data: data that can be associated with the data subject - in particular the data subject's name, identification mark, and one or more pieces of information characteristic of his or her physical, physiological, mental, economic, cultural or social identity - as well as the conclusion about the data subject that can be drawn from the data;
protest: the statement of the data subject objecting to the processing of his personal data and requesting the termination of data processing or the deletion of the processed data.
Legal basis, purpose and method of data management
The legal basis for data management is Infotv. Section 5 (1) a) the voluntary consent of the person concerned. The data subject gives his/her consent to individual data management when applying for treatment, using the portal, using the services available from it, using the callback function, or voluntarily recording the data.
The purpose of data management is to ensure access to and legal use of the information and services published on the portal. IntellControls Kft. - notoopink web store - the data provided by the data subject – necessary and suitable for achieving the data management purpose – is limited to the purpose, only to access and order the services and products, to learn about the related information, to fulfill the obligations arising from the contractual relationship with the data subject and to assert the rights, as well as the portal and services are managed in order to operate them legally and safely, and to protect the legitimate interests of third parties.
When you visit the website www.notoopink.com, small files, so-called "cookies" (hereinafter: cookies) are placed on your computer and can serve several purposes. Modern browsers allow modification of cookie settings. Some browsers automatically accept cookies by default, but this setting can be changed to prevent automatic acceptance in the future. In case of conversion, the browser will offer the option to set cookies each time.
The data controller does not use the personal data for purposes other than those specified in this declaration. Personal data may be transferred to third parties only with the prior informed consent of the person concerned. The above clause does not apply to mandatory data transfers based on a binding request by law, court judgment, or other official decision.
The portal, IntellControls Kft. - notoopink web store - thermalkozmetikum.hu portal's server IT system and network are both protected against computer-supported fraud, espionage, sabotage, vandalism, fire and flood, as well as computer viruses, computer intrusions and denial-of-service attacks. The operator ensures security with server-level and application-level protection procedures.
The service provider keeps a guest card for the guests, the purpose of which is to record the guest's skin condition and record the current treatment. The guests know the data of the guest card and are free to decide how to use it. The person concerned can request the guest card at any time, it can only be shown to him, under no circumstances to a third party. The guest card can be canceled at the request of the person concerned.
Scope of processed personal data
The following personal data may be processed through the website of the Data Controller:
Name
Phone number
On the guest card, IntellControls Kft. - notoopink web store - the following data will be processed:
Name
Phone number
Email address
Settlement
Title
IntellControls Kft. - notoopink web store - during data management, it stores:
confidentiality: protects the information so that only those authorized to do so can access it;
integrity: protects the accuracy and completeness of the information and the method of processing;
availability: it ensures that when the authorized user needs it, he can really access the desired information and that the related tools are available.
In the course of its activities, the Data Controller handles personal data in all cases based on law or voluntary consent. In some cases, data management, in the absence of consent, is based on other legal bases or on Article 6 of the regulation.
BASICS OF DATA MANAGEMENT
The personal data of those applying for the treatment are collected upon check-in and placed on a guest card, which are stored in a locked place and shown only at the request of the Guest, only to him.
Data of website visitors
The Data Controller does not record the user's IP address or other personal data when visiting the websites it operates. The html code of the websites operated by the Data Controller may contain independent links from and to external servers for the purpose of web analytics measurements. The measurement also covers the tracking of conversions. The web analytics service provider does not process personal data, only browsing-related data that is not suitable for identifying individuals. Currently, web analytics services are provided by Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043), within the framework of the Google Analytics service.
Through the advertising systems of Facebook and Google AdWords, the Data Controller uses the so-called runs remarketing ads. These service providers can collect or receive data from the Data Controller's website and other internet sites using cookies, web beacons and similar technologies.
Using this data, they provide measurement services and target advertisements. Ads targeted in this way may appear on additional websites in the partner network of Facebook and Google. The remarketing lists do not contain the visitor's personal data and are not suitable for personal identification.
The use of cookies can be deleted from the user's own computer, or their use can be prohibited from the outset in their browser. Depending on the browser, these options can typically be found in the Settings / Privacy menu.
More information about the privacy policies of Google and Facebook can be found at the following addresses: https://www.google.com/privacy.html and https://www.facebook.com/about/privacy/
Duration of data management
The processing of the personal data provided when applying for treatment begins at the time of registration (with the provision of data management consent) and continues until the withdrawal of consent. Withdrawal of data management consent results in the simultaneous deletion of the guest card.
The range of persons familiar with the data, data transfer, use of a data processor
The data is handled exclusively by the data manager, no data is forwarded, and no data processor is used.
No data is collected on the portal. The callback function does not collect the data, it only forwards it to the data controller.
The hosting provider of the portal is UNAS Online Kft., which does not perform data processing.
Persons acting on behalf of or in the interests of the data controller may not publish the data or pass it on to third parties. The data controller is aware of the provisions of the data protection declaration and recognizes them as binding.
RIGHTS OF THE DATA PARTIES
The data subject can request information about the management of his personal data, as well as request the correction or deletion of his personal data, with the exception of the data management mandated by law, at the link in the footer of the newsletters or at any contact point of the Data Controller. At the request of the data subject, the Data Controller provides information about the data it manages, the purpose, legal basis, duration of the data processing, the name, address (headquarters) of the data processor and its activities related to data processing, as well as about who and for what purpose the data is or has been received. The Data Controller is obliged to provide the information free of charge in writing, in an understandable form, as soon as possible from the submission of the request, but no later than within 25 days. The Data Controller must correct personal data that does not correspond to reality. Personal data will be deleted by the Data Controller if its processing is illegal, if the data subject requests it, if it is incomplete or incorrect - and this state cannot be legally corrected - provided that the deletion is not precluded by law, if the purpose of data management has ceased, the deadline for data storage is defined by law has expired or has been ordered by the court or data protection commissioner.
The correction and deletion will be notified to the data subject and to all those to whom the data was previously transmitted for the purpose of data management. The notification may be omitted if this does not harm the legitimate interests of the data subject in view of the purpose of the data management. The data subject may object to the processing of his/her personal data if the processing (transmission) of the personal data is necessary solely for the enforcement of the rights or legitimate interests of the data controller or the data recipient, unless the data processing is ordered by law, the use or transmission of the personal data is direct business acquisition, public opinion polling or for the purpose of scientific research, the exercise of the right to protest is otherwise permitted by law.
In the event of a violation of their rights, the data subject may appeal to the court or the data protection authority against the data controller.
Legal remedies and complaints can be made at the following contact details: Name: National Data Protection and Information Freedom Authority Address: 1125 Budapest, Szilágyi Erzsébet fasor 22/c. Phone: 06-1-391-1400 Fax: 06-1-391-1410 E-mail: ugyfelszolgalat@naih.hu Website: naih.hu
Purchase Terms
This document will not be filed, will be concluded exclusively in electronic form, will not be considered a written contract, will be written in Hungarian, will not refer to a code of conduct. In case of questions regarding the operation, ordering and delivery process of the webshop, we are at your disposal at the given contact details.
The scope of this regulation covers legal relationships on the Service Provider's website (https://notoopink.com) and its subdomains. This regulation is continuously available from the following website: https:/notoopink.com/vasarlasi-feltetelek, and is only valid together with the Service Provider's General Terms and Conditions, which is available from the following website: https://notoopink/aszf
1. SERVICE PROVIDER DATA:
Name of the service provider: IntellControls Kft.
Registered office of the service provider: 4110, Biharkeresztes, Arad u.32
Contact details of the service provider, regularly used e-mail address for communication with users: contact@intelltech.eu
Company registration number: 09-09-036309
Tax number: 32629235-2-09
Telephone number: +36 30 42 77636
Language of the contract: Hungarian
Name of the hosting service provider: UnasShop
3.1. After registration, the user logs in to the webshop/or can start shopping without registering.
3.2. The user sets the product and number of products they want to purchase.
3.3. The user places the selected products in the cart. The user can view the contents of the cart at any time by clicking on the “cart” icon.
3.4. If the user wants to add additional products to the cart, they select the “continue shopping” button. If they do not want to purchase additional products, they check the number of products they want to purchase. They can delete the contents of the cart by clicking on the “delete – X” icon. After finalizing the quantity, the contents of the cart are automatically updated. If this does not happen, the user clicks on the “update” icon in the browser.
3.5. The user selects the delivery address and then the delivery/payment method, the types of which are as follows:
3.5.1. Payment methods:
• The buyer can pay for the product purchased in the web store in the following ways:
o cash on delivery upon receipt of the product
o online bank card upon finalizing the order
o online bank card payment: Online bank card payments are made through a multi-card payment system. The bank card details are not sent to the merchant. The service providers providing the service are certified institutions.
• The buyer pays for the product purchased through the parcel delivery service by postal cash on delivery (upon receipt of the product).
• In cash in case of personal receipt of the products at our premises.
3.1. After registration, the user logs in to the webshop/or can start shopping without registering.
3.2. The user sets the product and number of products they want to purchase.
3.3. The user places the selected products in the cart. The user can view the contents of the cart at any time by clicking on the “cart” icon.
3.4. If the user wants to add additional products to the cart, they select the “continue shopping” button. If they do not want to purchase additional products, they check the number of products they want to purchase. They can delete the contents of the cart by clicking on the “delete – X” icon. After finalizing the quantity, the contents of the cart are automatically updated. If this does not happen, the user clicks on the “update” icon in the browser.
3.5. The user selects the delivery address and then the delivery/payment method, the types of which are as follows:
3.5.1. Payment methods:
• The buyer can pay for the product purchased in the web store in the following ways:
o cash on delivery upon receipt of the product
o online bank card upon finalizing the order
o online bank card payment: Online bank card payments are made through a multi-card payment system. The bank card details are not sent to the merchant. The service providers providing the service are certified institutions.
• The buyer pays for the product purchased through the parcel delivery service by postal cash on delivery (upon receipt of the product).
• In cash in case of personal receipt of the products at our premises.
4.1. Orders are processed during opening hours. Orders can be placed outside of the times specified for order processing, but if they are placed after business hours, they will be processed on the following business day.
4.2. General delivery deadline, within 1-10 business days from confirmation. If the Service Provider and the User have not agreed on the delivery date, the Service Provider is obliged to deliver the order according to the contract at the time or within the period specified in the User’s notice, or in the absence of a notice, no later than thirty days from the date the order is received by the Service Provider.
4.3. If the Service Provider does not fulfil its contractual obligations because the product specified in the contract is not available, it is obliged to inform the User immediately and to refund the amount paid by the User immediately, but no later than thirty days. Fulfillment of this obligation does not exempt the Service Provider from other consequences of its breach of contract.
4.4. The Service Provider is not liable for any changes to technical descriptions or descriptions without prior notice due to reasons beyond the control of the supplier or other parties. The Service Provider reserves the right to reject already confirmed orders in part or in full. Partial fulfillment may only take place after consultation with the User!
5.1. In accordance with the provisions of Government Decree 17/1999. (II.5.) on distance contracts and Directive 2011/83/EU of the European Parliament and of the Council, the User may withdraw from the contract without giving any reason and return the ordered product within 14 days of receipt of the ordered product. In the absence of this information, the User is entitled to exercise his right of withdrawal until 1 year has passed.
5.2. In the event of exercising the right of withdrawal, the User shall not be charged any costs other than the cost of returning the product, but the Service Provider may demand compensation for material damage resulting from improper use.
5.3. The User shall not be entitled to the right of withdrawal in the case of a product that is tied to the User, produced on the basis of the User’s instructions or at his express request.
5.4. The User does not have the right of withdrawal in the case of cosmetics, if the product has been opened and the protective film has been removed. The User may exercise the right of withdrawal in the case of such products only if the original packaging and the product are intact. IT IS IMPORTANT that the right of withdrawal applies to cosmetic products to a limited extent. According to Government Decree 45/2014. (II. 26.), Section 29 e) in respect of a closed-packaged product that cannot be returned after being opened after delivery for health or hygiene reasons. That is, in the case of these products, the right of withdrawal can be exercised if the buyer returns it to the seller unopened and in its original packaging.
5.5. After the product is returned, the Service Provider shall refund the amount paid to the User immediately, but no later than within 14 days, in accordance with the above legislation.
5.6. The User shall return the goods without undue delay, but in no event later than 14 days from the date on which the User has notified the Service Provider of his/her withdrawal from the contract.
5.7. The User shall meet the deadline if he/she returns the goods before the expiry of the 14-day period.
5.8. The User shall only be liable for any diminished value of the goods if this is due to handling other than that necessary to establish the nature, characteristics and functioning of the goods.
5.9. The Service Provider may withhold the refund until the User has received the goods back or until the User has provided evidence that he/she has returned them: whichever is the earlier.
5.10. If the User wishes to exercise his/her right of withdrawal, he/she may do so by contacting the Service Provider in writing or by telephone. In the event of a written notification by post, the time of posting is taken into account, and in the event of a notification by telephone, the time of notification by telephone. In the event of a notification by post, the Service Provider accepts notification as a registered item or package. The User may return the ordered product to the Service Provider by post or by courier service.
5.11. The User must pay special attention to the intended use of the product, as the User is responsible for compensation for damages resulting from improper use! Within fourteen days of the return of the product, the Service Provider will refund the purchase price of the product, including the shipping costs, to the bank account number provided by the User.
5.12. Government Decree 17/1999. (II.5.) on contracts concluded between persons at a distance, in its current state, can be found here.
5.13. Directive 2011/83/EU of the European Parliament and of the Council is available here.
5.14. The User may also contact the Service Provider with other complaints using the contact details provided in these Regulations.